Question 1

What types of jobs do you handle?

Accepted Answer

We handle a wide range of home repair and improvement work — TV mounting, furniture assembly, drywall repair, painting, plumbing, electrical, caulking, tile installation, and full bathroom renovations. If you're not sure whether we cover your job, just ask.

Question 2

How do I book a service?

Accepted Answer

Request a free quote through our website, by phone, or WhatsApp. We'll confirm the scope and give you a fixed price before booking a time that works for you.

Question 3

How does your pricing work?

Accepted Answer

Most jobs are quoted as a fixed price after we understand the scope, not an open-ended hourly rate — so you know the cost before we start.

Question 4

Is there a minimum charge?

Accepted Answer

Yes, small jobs carry a minimum service charge to cover travel and setup time — we'll confirm this upfront when you request a quote.

Question 5

Are materials included in the price?

Accepted Answer

Materials are quoted separately unless otherwise stated — we can supply materials or work with what you've already purchased.

Question 6

Do you charge for travel?

Accepted Answer

Travel within our standard service area is included in your quote; jobs further out may include a small travel fee, confirmed upfront.

Question 7

Are you insured?

Accepted Answer

Yes — we carry $2M liability insurance and WSIB coverage on every job.

Question 8

What payment methods do you accept?

Accepted Answer

We accept e-transfer, credit card, and cash.

Question 9

Do you offer same-day or emergency service?

Accepted Answer

We offer same-day service where our schedule allows — contact us and we'll confirm the soonest available slot.

Question 10

Do you handle both residential and commercial work?

Accepted Answer

Yes, we take on both residential and commercial jobs across the GTA.

Question 11

What areas do you serve?

Accepted Answer

Toronto, North York, Scarborough, Etobicoke, East York, Midtown Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, and Oakville.

Question 12

What are your hours?

Accepted Answer

Monday to Sunday, 8 AM to 8 PM.

Question 13

Can you mount a TV on any wall?

Accepted Answer

Most walls, yes — drywall, brick, and concrete all use different anchoring methods, which we assess before mounting.

Question 14

Do you hide the cables?

Accepted Answer

Yes, in-wall cable concealment is available for a clean, cable-free look.

Question 15

Can you mount a TV above a fireplace?

Accepted Answer

Yes — this needs specific bracket positioning and heat consideration, which we account for. See above-fireplace TV mounting →

Question 16

Can you mount a TV outdoors?

Accepted Answer

Yes, with weatherproof brackets and mounting hardware rated for outdoor use. See outdoor TV mounting →

Question 17

Do you mount soundbars too?

Accepted Answer

Yes, soundbar mounting is available alongside or separate from TV mounting. See soundbar mounting →

Question 18

What size TVs can you mount?

Accepted Answer

We mount TVs of virtually any size, matched to an appropriately rated bracket.

Question 19

What furniture do you assemble?

Accepted Answer

Flat-pack furniture from any retailer — IKEA, Wayfair, Amazon, and more — beds, wardrobes, desks, shelving, and more.

Question 20

Do I need to have the parts unpacked already?

Accepted Answer

No, we can unbox and assemble from the original packaging.

Question 21

Do you dispose of the packaging?

Accepted Answer

We can remove and dispose of packaging as part of the job — just let us know when booking.

Question 22

How long does furniture assembly take?

Accepted Answer

Depends on the piece — a simple shelf might take 30 minutes, a wardrobe or bed frame usually 1-2 hours.

Question 23

Can you fix a hole in my drywall?

Accepted Answer

Yes, from small nail holes to larger holes from doorknobs or accidents. See drywall hole repair →

Question 24

Do you match the texture and paint?

Accepted Answer

Yes, we match existing texture and can paint to match or prep for your own paint job.

Question 25

Can you repair ceiling drywall?

Accepted Answer

Yes, including water-damage repair and popcorn ceiling patching. See ceiling drywall repair →

Question 26

How long does drywall repair take to dry before painting?

Accepted Answer

Compound typically needs 24 hours to cure before painting, depending on patch size and humidity.

Question 27

Do you provide the paint or should I buy it?

Accepted Answer

Either — we can supply paint or work with paint you've already purchased.

Question 28

How many coats do you apply?

Accepted Answer

Typically two coats for full coverage, more if covering a dark color with a lighter one.

Question 29

Do you paint trim and doors, or just walls?

Accepted Answer

Both — trim, doors, ceilings, and walls are all part of our painting service.

Question 30

How long does a room take to paint?

Accepted Answer

A standard bedroom or living room typically takes a day; larger spaces or multiple rooms take longer.

Question 31

What plumbing jobs do you handle?

Accepted Answer

Faucet and fixture installation, drain cleaning, bidet installation, and general plumbing repairs.

Question 32

Do you have a licensed plumber?

Accepted Answer

Yes, we have a licensed plumber on the team for work that requires it.

Question 33

Can you clear a slow or clogged drain?

Accepted Answer

Yes, drain cleaning is one of our most common plumbing calls. See drain cleaning →

Question 34

Can you install a bidet?

Accepted Answer

Yes, including electric and non-electric bidet seats and attachments. See bidet installation →

Question 35

Do you handle emergency plumbing?

Accepted Answer

We handle urgent plumbing issues where our schedule allows — contact us directly for time-sensitive repairs.

Question 36

What electrical work can you do?

Accepted Answer

Light fixture installation, outlet and switch replacement, and general electrical repairs.

Question 37

Can you install a ceiling fan?

Accepted Answer

Yes, including wiring for a new fixture where one didn't exist before, if the circuit supports it.

Question 38

Do you need a permit for electrical work?

Accepted Answer

Some electrical work requires a permit — we'll confirm this at the site visit and handle the process where needed.

Question 39

Can you replace outdated light fixtures?

Accepted Answer

Yes, including swapping old fixtures for new ones and updating dimmer switches.

Question 40

Where do you typically caulk?

Accepted Answer

Around tubs, showers, sinks, countertops, windows, and baseboards — anywhere a water or air seal is needed.

Question 41

How often should caulking be replaced?

Accepted Answer

Every 3-5 years in wet areas like showers, sooner if you see cracking, mold, or peeling.

Question 42

Can you remove old caulking before applying new?

Accepted Answer

Yes, full removal of old, cracked, or moldy caulking is part of the job before resealing.

Question 43

Is caulking waterproof right away?

Accepted Answer

Most caulk needs 24 hours to fully cure before contact with water.

Question 44

How much does tile installation cost in Toronto?

Accepted Answer

Most projects run $9–$45+ per square foot installed depending on material, with kitchen backsplashes typically $900–$1,800 and shower/tub surrounds $4,500–$8,000 once waterproofing is included. See detailed tile pricing →

Question 45

What's the difference between ceramic and porcelain tile?

Accepted Answer

Porcelain is denser and more water-resistant, making it the better choice for bathrooms, kitchens, and high-traffic floors.

Question 46

Do I need waterproofing behind shower tile?

Accepted Answer

Yes, a waterproofing membrane behind shower and tub surround tile is essential.

Question 47

Can you tile over existing tile?

Accepted Answer

Sometimes, depending on the condition of the existing tile and substrate — we check this at the site visit.

Question 48

Do you install heated floors under tile?

Accepted Answer

Yes, we install tile over radiant heat systems in bathrooms and kitchens.

Question 49

Do I need condo board approval to renovate my bathroom?

Accepted Answer

Almost always yes for condos — we handle the application, insurance certificate, and WSIB clearance as part of the job. See bathroom renovations →

Question 50

Can you convert a tub to a shower?

Accepted Answer

Yes, tub-to-shower conversion is one of our most requested bathroom upgrades. See tub-to-shower conversion →

Question 51

How long does a bathroom renovation take?

Accepted Answer

A standard 3-piece renovation typically takes 7-11 on-site working days, not including approval time for condos.

Question 52

Do you handle the plumbing and electrical for a bathroom reno?

Accepted Answer

Yes, our team manages all trades — plumbing, electrical, tiling, and finishing — as part of the renovation.

Question 53

What pests do you handle?

Accepted Answer

Common household pests including entry-point sealing and prevention work — for active infestations, we can advise or refer to licensed pest control specialists where required.

Question 54

Do you do one-time treatments or ongoing service?

Accepted Answer

Both, depending on the issue — we'll recommend the right approach after assessing the problem.

Question 55

Can you seal entry points to prevent pests?

Accepted Answer

Yes, sealing gaps, cracks, and entry points is a core part of our prevention work.

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